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Research shows that job satisfaction is one of the strongest predictors of life satisfaction.

A) True
B) False

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Variety is the degree to which the job provides freedom,independence,and discretion to the individual performing the work.

A) True
B) False

Correct Answer

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Job satisfaction reflects what you think and feel about your job.

A) True
B) False

Correct Answer

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According to the job characteristics theory,the psychological state that reflects the extent to which employees know how well (or how poorly) they are doing is called:


A) responsibility for outcomes
B) identity
C) meaningfulness of work
D) variety
E) Knowledge of results

F) C) and D)
G) B) and D)

Correct Answer

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Job characteristics theory argues that variety,identity,significance,autonomy,and feedback,result in high levels of the three psychological states,making work tasks more satisfying.

A) True
B) False

Correct Answer

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According to the job characteristics theory,the degree to which carrying out the activities required by the job provides the worker with clear information about how well he or she is performing is called:


A) feedback
B) significance
C) meaningfulness of work
D) autonomy
E) identity

F) None of the above
G) B) and D)

Correct Answer

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A

In value-percept theory,the strongest sense of dissatisfaction is created when there are _______ differences between wants and haves and when the value in question is _______.


A) minor;irrelevant
B) major;cultural
C) minor;important
D) major;important
E) subtle;personal

F) B) and E)
G) All of the above

Correct Answer

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Which of the following produces the greatest satisfaction at work?


A) Eating lunch
B) Answering e-mail
C) Brainstorming a new project
D) Funny conversations with friends
E) Informal meetings

F) D) and E)
G) B) and E)

Correct Answer

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Sunita is getting established in her career and starting a family.Which of the following work value categories would be more important?


A) Altruism
B) Pay
C) Status
D) Supervision
E) Co-workers

F) A) and D)
G) A) and C)

Correct Answer

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Which facet of job satisfaction brings more responsibility and increased work hours?


A) Promotion
B) Pay
C) Co-worker
D) Competition
E) Culture

F) C) and D)
G) A) and D)

Correct Answer

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Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

A) True
B) False

Correct Answer

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Ahmed is at a point in his career where he feels a need to help others.Which of the following work value categories would be more important?


A) Status
B) Environment
C) Co-workers
D) Altruism
E) Supervision

F) D) and E)
G) C) and E)

Correct Answer

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D

Tanya is experiencing:


A) high autonomy
B) high variety
C) high identity
D) high significance
E) high conformance

F) A) and C)
G) A) and E)

Correct Answer

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According to the job characteristics theory,if employees have high levels of ______________,more variety and autonomy should increase their satisfaction very much.


A) knowledge and skill along with agreeableness
B) growth need strength along with agreeableness
C) agreeableness and extra effort
D) growth need strength along with knowledge and skill
E) extroversion

F) B) and E)
G) All of the above

Correct Answer

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D

The degree to which the job requires completing a whole,identifiable,piece of work from beginning to end with a visible outcome refers to significance.

A) True
B) False

Correct Answer

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Carmela is at a point in her career where she feels a need to find an outlet for her creative expression.Which of the following work value categories would be more important?


A) Environment
B) Work itself
C) Co-workers
D) Altruism
E) Supervision

F) C) and D)
G) B) and C)

Correct Answer

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Job satisfaction is the degree to which employees feel a sense of happiness with their lives in general.

A) True
B) False

Correct Answer

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When it comes to pay satisfaction,most employees base their desired pay on:


A) their job duties and of the pay given to comparable colleagues
B) the pay given to comparable colleagues and of the pay given to top managers
C) needs but not wants
D) wants but not needs
E) the level of average national income

F) B) and D)
G) B) and C)

Correct Answer

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Satisfaction with the work itself is the single strongest driver of overall job satisfaction.

A) True
B) False

Correct Answer

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Eric is a tax accountant who sets his own schedule with his clients.Eric is experiencing:


A) low autonomy
B) low significance
C) high autonomy
D) high significance
E) high acceptance

F) C) and D)
G) B) and C)

Correct Answer

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