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Exam 10: Using Teams in Organizations

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Question 1

Multiple Choice

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Teams differ from groups in that teams

A) place more emphasis on concerted action than groups do.
B) are usually larger than groups.
C) are usually temporary.
D) place little emphasis on common objectives.
E) pursue multiple goals.

F) A) and E)
G) B) and C)

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Question 2

Multiple Choice

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Implementation of self-managing work teams is a long and difficult process, often taking to years.

A) three; four
B) one; two
C) four; five
D) two; five
E) three; five

F) D) and E)
G) A) and D)

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D

Question 3

Multiple Choice

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The first thing managers should do before deciding whether to change to a team-based organization is to

Teams can provide the sense of self-control, human dignity, identification with work, and sense of self-worth and self-fulfillment for which current workers seem to strive.

The studies other areas where teams are in place, analyzes data from site visits, and makes recommendations to top management about the change.

teams may never actually meet together in the same room; their activities take place via computer.

Tightly formed teams may become overconfident and reduce their communication with other teams in the organization.

The best reason to create teams in an organization is because

The plan combines the work of the steering and design committees and becomes the document that guides the continuing work of the new work team.

Teams hold themselves mutually for results.

Product-development teams are similar to _-_ teams because when the product is fully developed and in production, the team may be disbanded.

Teams that may never actually meet together in the same room are called

In the phase of team implementation, enthusiasm runs high and the anticipation of employees is quite positive.

Demanding, high performance goals challenge members to create a real team, as opposed to being merely a group.

Teams differ from groups because their members hold themselves mutually accountable.

The collection of people who happen to report to the same supervisor or manager in an organization can be called a work group.

Susan works with four other employees via computer and telephone, but they have never actually sat down together in one room.Susan is on a

A team that solves a problem and then is usually disbanded is called a/an .

Virtual work teams are teams that may never actually meet together in the same room, but instead rely on teleconferencing and other electronic information systems.

The most important phase of planning the implementation to teams is