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What has been shown to permit quick response to change, prevent panic in crisis situations, and make managers more adaptable?


A) Auditing
B) Implementing a Balanced Scorecard
C) Contingency planning
D) Taking corrective actions
E) Measuring performance

F) A) and B)
G) A) and E)

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Most strategy literature advocates that strategic management is


A) more of a science than an art.
B) more of an art than a science.
C) based on analysis rather than research.
D) based on intuition rather than analysis.
E) based on creativity rather than intuition.

F) All of the above
G) A) and C)

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The test of an effective evaluation system is its complexity.

A) True
B) False

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Organizations should prepare contingency plans just for unfavorable events.

A) True
B) False

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Which of the following is a corrective action a company might take to correct unfavorable variances?


A) Divesting a division
B) Revising objectives
C) Raising capital with stock or debt
D) Allocating resources differently
E) All of the above

F) A) and C)
G) C) and D)

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Competitive advantages normally are the result of superiority in one of three areas: feasibility, consistency, or consonance.

A) True
B) False

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If you discover during the course of strategy evaluation that major changes have occurred in the firm's internal strategic position, you should


A) continue on the present strategic course.
B) wait until the next quarter to see if things revert.
C) take corrective actions.
D) follow the original strategic plan.
E) none of the above

F) A) and D)
G) A) and B)

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Quantitative criteria commonly used to evaluate strategies are


A) cash budgets.
B) Balanced Scorecards.
C) Capital Asset Pricing Models.
D) financial ratios.
E) present value analyses.

F) D) and E)
G) B) and D)

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Strategy-evaluation activities should ideally be performed


A) just on a periodic basis.
B) only at the onset of a problem.
C) on a continuous basis.
D) solely upon completion of major projects.
E) annually only.

F) None of the above
G) A) and E)

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Describe each of the activities that comprise strategy evaluation.

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The activities that comprise strategy ev...

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Measuring organizational performance requires making changes to reposition a firm competitively for the future.

A) True
B) False

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Competitive advantage normally is the result of superiority in resources, skills, or


A) employees.
B) position.
C) consistency.
D) feasibility.
E) governance.

F) B) and E)
G) None of the above

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Which of the following is NOT one of the four perspectives from which the Balanced Scorecard allows firms to evaluate strategies?


A) Social responsibility
B) Financial performance
C) Customer knowledge
D) Internal business processes
E) Learning and growth

F) None of the above
G) B) and E)

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Mintzberg's notion of "crafting" strategies


A) is consistent with the view that strategic management is more a science than an art.
B) contends that firms need to assess their environments, do research, evaluate alternatives, analyze, and then choose a course of action.
C) suggests that strategic decision making be based primarily on holistic thinking, intuition, creativity, and imagination.
D) reject strategies that result from subjective imagination in favor of objective analysis.
E) insists on formality.

F) A) and B)
G) A) and E)

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Increased education and diversity of the workforce at all levels are reasons why the top-down approach should be favored in organizations.

A) True
B) False

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According to research, participation in strategy-evaluation activities is one of the best ways to overcome individuals' resistance to change.

A) True
B) False

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Which of the following is NOT a reason for the increasing difficulty of evaluating strategies?


A) Product life cycles are longer.
B) Domestic and world economies are less stable.
C) Product development cycles are shorter.
D) Technological advancement is more rapid.
E) Change is occurring more frequently.

F) B) and E)
G) A) and C)

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Identify some characteristics of an effective evaluation system.

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Strategy-evaluation activities must be e...

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Taking corrective actions does not necessarily mean that existing strategies will be abandoned, or even that new strategies must be formulated.

A) True
B) False

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Yahoo was one of the firms most admired in its industry according to Fortune's 2012 evaluation.

A) True
B) False

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