Question 1

The information system that a restaurant uses to order supplies and ingredients from its suppliers is an example of a(n) ________.

Accepted Answer

A)   enterprise information system
B)   personal information system
C)   interenterprise information system
D)   departmental information systemE) B) and D)
F) B) and C)

Question 2

To reduce the substantial work that needs to be done to customize an ERP application to a particular customer, ERP vendors provide ________.

Accepted Answer

A)   service descriptions
B)   industry-specific solutions
C)   inherent processes
D)   DIY modulesE) B) and C)
F) C) and D) B

Question 3

Information silos are not a problem until they begin to ________.

Accepted Answer

A)   rely on service-oriented architecture
B)   integrate data
C)   revise business processes
D)   use and store data about the same entitiesE) B) and C)
F) A) and B)

Question 4

Which ERP vendor acquired PeopleSoft and Siebel?

Accepted Answer

A)   Oracle
B)   Infor
C)   Epicor
D)   SAPE) B) and D)
F) All of the above

Question 5

________ processes span an organization and support activities in multiple departments.

Accepted Answer

A)   Structured enterprise
B)   Structured interenterprise
C)   Structured strategic
D)   Structured reactiveE) A) and B)
F) All of the above

Question 6

The number of enterprise IS solutions moving to the cloud is expected to increase because of the exceedingly low processing costs.

Accepted Answer

A) True 
 B)False

Question 7

Transitioning to a new enterprise system requires careful planning and substantial training.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is a design philosophy in which activities are organized into modules of functionality that are requested and delivered over the Internet using standards?

Accepted Answer

A)   business process modeling notation
B)   service-oriented architecture
C)   enterprise application integration
D)   cloud computingE) A) and B)
F) B) and D)

Question 9

Which of the following is a characteristic of dynamic processes?

Accepted Answer

A)   They are adaptive processes that change structure rapidly and readily.
B)   They are usually formally defined and documented.
C)   They support operational and managerial decisions and activities.
D)   They are standardized processes.E) None of the above
F) All of the above

Question 10

Information systems improve process quality by ________.

Accepted Answer

A)   duplicating data
B)   entirely replacing human activity
C)   changing the work culture
D)   controlling process flowE) B) and C)
F) A) and D)

Question 11

Who are the top two ERP vendors?

Accepted Answer

A)   Epicor and Oracle
B)   Oracle and SAP
C)   Microsoft Dynamics and Infor
D)   Microsoft Dynamics and SAPE) B) and C)
F) B) and D)

Question 12

Which of the following is an example of a structured process?

Accepted Answer

A)   deciding on the location of a new store
B)   solving the problem of excessive product returns
C)   purchasing the right amount of raw materials
D)   using social media to create buzz about a new productE) All of the above
F) None of the above

Question 13

What is the fundamental problem of information silos? How can this problem be remedied?

Accepted Answer

The fundamental problem of information s...

Question 14

________ is a major task when implementing enterprise systems.

Accepted Answer

A)   Virtualization
B)   Encapsulation
C)   Gap identification
D)   Data duplicationE) None of the above
F) C) and D)

Question 15

Process ________ is a measure of how well a process achieves organizational strategy.

Accepted Answer

A)   efficiency
B)   conformance
C)   effectiveness
D)   reliabilityE) B) and D)
F) A) and D)

Question 16

What are the four challenges of implementing new enterprise systems?

Accepted Answer

The four primary challenges or factors affecting implementation of enterprise systems:
-Collaborative management
-Requirements gaps
-Transition problems
-Employee resistance

Question 17

Dynamic processes are inflexible.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following business processes is related to human resources?

Accepted Answer

A)   lead tracking
B)   customer support
C)   assessment
D)   order managementE) None of the above
F) A) and B)

Question 19

List the functions of enterprise application integration (EAI).

Accepted Answer

The functions of EAI are as follows:
-It...

Question 20

A(n) ________ is an encapsulated software service provided over the Internet using standard protocols.

Accepted Answer

A)   ISP
B)   Web browser
C)   Web service
D)   Web server softwareE) C) and D)
F) B) and D) C

Exam 7: Structured Processes and Information Systems

The information system that a restaurant uses to order supplies and ingredients from its suppliers is an example of a(n) ________.

Correct AnswerverifiedShow Answer

To reduce the substantial work that needs to be done to customize an ERP application to a particular customer, ERP vendors provide ________.

Correct AnswerverifiedB

Information silos are not a problem until they begin to ________.

Correct AnswerverifiedShow Answer

Which ERP vendor acquired PeopleSoft and Siebel?

Correct AnswerverifiedShow Answer

________ processes span an organization and support activities in multiple departments.

Correct AnswerverifiedShow Answer

The number of enterprise IS solutions moving to the cloud is expected to increase because of the exceedingly low processing costs.

Correct AnswerverifiedShow Answer

Transitioning to a new enterprise system requires careful planning and substantial training.

Correct AnswerverifiedShow Answer

Which of the following is a design philosophy in which activities are organized into modules of functionality that are requested and delivered over the Internet using standards?

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of dynamic processes?

Correct AnswerverifiedShow Answer

Information systems improve process quality by ________.

Correct AnswerverifiedShow Answer

Who are the top two ERP vendors?

Correct AnswerverifiedShow Answer

Which of the following is an example of a structured process?

Correct AnswerverifiedShow Answer

What is the fundamental problem of information silos? How can this problem be remedied?

Correct AnswerverifiedThe fundamental problem of information s...View AnswerShow Answer

________ is a major task when implementing enterprise systems.

Correct AnswerverifiedShow Answer

Process ________ is a measure of how well a process achieves organizational strategy.

Correct AnswerverifiedShow Answer

What are the four challenges of implementing new enterprise systems?

Correct AnswerverifiedThe four primary challenges or factors affecting implementation of enterprise systems: -Collaborative management -Requirements gaps -Transition problems -Employee resistance

Dynamic processes are inflexible.

Correct AnswerverifiedShow Answer

Which of the following business processes is related to human resources?

Correct AnswerverifiedShow Answer

List the functions of enterprise application integration (EAI).

Correct AnswerverifiedThe functions of EAI are as follows:-It...View AnswerShow Answer

A(n) ________ is an encapsulated software service provided over the Internet using standard protocols.

Correct AnswerverifiedC

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The fundamental problem of information s...
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The four primary challenges or factors affecting implementation of enterprise systems: -Collaborative management -Requirements gaps -Transition problems -Employee resistance

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The functions of EAI are as follows:
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