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Which of the following is a criterion used for selecting a target market?


A) similarity of needs of potential buyers within a segment
B) difference of needs of buyers between segments
C) expected growth of a segment
D) feasibility of a marketing action to reach a segment
E) simplicity and cost of assigning potential buyers to segments

F) A) and B)
G) A) and C)

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Frequency marketing is a market segmentation strategy that focuses on


A) trial.
B) the average number of times a person in the target audience is exposed to an advertisement.
C) usage rate.
D) consumption incidence.
E) turnover.

F) A) and B)
G) A) and E)

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Criteria for forming segments involve both similarities and differences.The similarities must be ____________ a segment,and the differences must be __________ segments.


A) between; among
B) throughout; absent in
C) within; among
D) absent in; throughout
E) among; across

F) A) and E)
G) C) and D)

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Australia-based Renewable Energy Ltd.sells a $10 million device that converts manure into energy.One of these devices is capable of generating energy equal to $2 million of natural gas per year.The company believes its target market consists of businesses that use a lot of energy like its first customer,a fertilizer manufacturer that was located in a rural area.If the firm decides to expand to the U.S.,it most likely will use which of the following strategies to segment its market?


A) behavioral and geographic
B) number of employees and behavioral
C) purchase location and purchase type
D) NAICS code and geographic
E) behavioral and NAICS code

F) None of the above
G) C) and E)

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Market segmentation stresses __________ and relating them to specific marketing actions.


A) grouping people randomly within a market
B) grouping people according to similar needs
C) splitting people randomly within a market
D) dividing people into the smallest groups possible
E) identifying potential new buyers who are not yet familiar with a new product

F) A) and C)
G) A) and D)

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are the segmentation bases for U.S.organizational (business)markets?

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Organizational (business)marke...

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best segmentation approach is the one that


A) makes it easiest to reach the segment.
B) maximizes the opportunity for future profit and ROI.
C) recognizes different needs of buyers among different segments.
D) recognizes similarities of needs of potential buyers within a segment.
E) is simplest and least costly in assigning potential buyers to segments.

F) A) and C)
G) A) and B)

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  Figure 9-10 -Figure 9-10 above shows the market-product grid for a Wendy's restaurant next to a large urban university campus after you've chosen the market segments to target and the product groupings to offer based on the market size estimates.The next step is to develop a simple marketing action to reach a target market.Sending out coupons for  10 percent off all purchases between 2:00 PM and 4:30 PM  during the winter quarter would target potential A)  dormitory customers. B)  night commuter customers. C)  between-meal snack customers. D)  after-dinner snack customers. E)  apartment customers. Figure 9-10 -Figure 9-10 above shows the market-product grid for a Wendy's restaurant next to a large urban university campus after you've chosen the market segments to target and the product groupings to offer based on the market size estimates.The next step is to develop a simple marketing action to reach a target market.Sending out coupons for "10 percent off all purchases between 2:00 PM and 4:30 PM" during the winter quarter would target potential


A) dormitory customers.
B) night commuter customers.
C) between-meal snack customers.
D) after-dinner snack customers.
E) apartment customers.

F) All of the above
G) A) and E)

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Which of the following is NOT a reason to segment a market?


A) The ability to assign buyers to a segment is simple and cost-effective.
B) All the buyers in the entire market have similar wants and needs.
C) It would cause an increase in market share or profit.
D) There is a potential marketing action to reach it.
E) There are different wants and needs of buyers in the entire market.

F) None of the above
G) A) and D)

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relatively homogenous group of prospective buyers that results from the market segmentation process is referred to as a(n) __________.


A) market segment
B) target market
C) customer base
D) ultimate consumer
E) preferred customer

F) None of the above
G) C) and E)

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  Figure 9-1 -Figure 9-1 above, C  represents which stage of the market segmentation process? A)  link needs to actions B)  identify market needs C)  establish a marketing protocol D)  execute marketing program actions E)  segment and select the target markets Figure 9-1 -Figure 9-1 above,"C" represents which stage of the market segmentation process?


A) link needs to actions
B) identify market needs
C) establish a marketing protocol
D) execute marketing program actions
E) segment and select the target markets

F) B) and E)
G) A) and D)

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Airline programs that encourage passengers to repeatedly use the same airline focus on usage rate and employ a __________ strategy.


A) rate of recurrence
B) product utilization
C) incidence
D) frequency marketing
E) consumption index

F) A) and B)
G) A) and D)

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Usage rate refers to


A) the percentage of total possible users divided by the total number of consumers who actually use a product or service.
B) the average number of times a customer uses a product or service.
C) quantity consumed or patronage (store visits) during a specific period.
D) the maximum number of times a customer uses a product or service.
E) the profits a firm earns from customers who consume a particular product or service.

F) A) and B)
G) A) and C)

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Timex wristwatches can be purchased for less than $30 while some Rolex wristwatches carry a price tag of several thousand dollars.In general,consumers view Timex watches as being dependable,relatively accurate,and inexpensive.The Rolex brand tends to be perceived as an expensive status symbol.Timex watches can be purchased in drug stores,discount stores,and department stores in all sizes of communities.Rolex watches are distributed more selectively,and are often available only in fine jewelry stores or specialty shops in major cities.By using distinctly different pricing and distribution strategies,the marketers of Rolex watches


A) compete for the same segment through different channels of distribution.
B) develop similar products as Timex but under different names.
C) use a differentiation positioning strategy.
D) compete for the same customers through similar retail outlets.
E) create cognitive dissonance in consumers who purchased Timex wristwatches.

F) A) and E)
G) C) and D)

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the sneaker business,Heelys initially was practicing __________ positioning with sneakers that were similar in consumers' minds,so it introduced a line of Heelys sneakers that came with an imbedded,detachable wheel in the shoe's heel.


A) head-to-head
B) parallel market
C) lateral
D) repositioning
E) differentiation

F) A) and B)
G) A) and C)

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minimize the cannibalization of a brand's sales within its product line,firms often use


A) head-to-head positioning.
B) lateral positioning.
C) differentiation positioning.
D) market repositioning.
E) the 80/20 rule.

F) B) and C)
G) B) and E)

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Grape-Nuts cereal has been marketed since the early 20th century.Its market share has been steadily declining as consumers began associating it with something their grandfathers ate.Post recently launched a campaign to increase consumption of the cereal by inviting consumers to sprinkle the crunchy cereal on yogurt,salad,or soup as a delicious addition.Post wanted to convince people either who had never tried the cereal or who were familiar with the product to use it in a variety of different ways.In this example,Post is using which segmentation variable?


A) needs
B) lifestyle
C) behavioral
D) psychographic
E) demographic

F) All of the above
G) C) and E)

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  Figure 9-9 -Figure 9-9 above shows the market-product grid for a Wendy's restaurant next to a large urban university campus.Marketing synergies and efficiencies run horizontally because A)  the first potential growth opportunity would be the breakfast market. B)  there are multiple markets and actions that can be simultaneously addressed. C)  a single kind of marketing action can reach customers that buy different product groupings. D)  the product offerings are virtually the same and the marketing action can be as simple as offering current customers coupons. E)  the columns correspond to sales synergies and efficiencies. Figure 9-9 -Figure 9-9 above shows the market-product grid for a Wendy's restaurant next to a large urban university campus.Marketing synergies and efficiencies run horizontally because


A) the first potential growth opportunity would be the breakfast market.
B) there are multiple markets and actions that can be simultaneously addressed.
C) a single kind of marketing action can reach customers that buy different product groupings.
D) the product offerings are virtually the same and the marketing action can be as simple as offering current customers coupons.
E) the columns correspond to sales synergies and efficiencies.

F) A) and B)
G) A) and C)

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segmentation strategy used by Prince Sports today is


A) geographic.
B) behavioral.
C) psychographic.
D) socioeconomic.
E) resource-based.

F) B) and E)
G) B) and D)

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marketing strategy that involves a firm using different marketing mix activities to help consumers perceive the product as being different and better than competing products is referred to as __________.


A) product repositioning
B) points of difference
C) market differentiation
D) product positioning
E) product differentiation

F) B) and E)
G) A) and B)

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